Method get_call_center_report

This method allow you to obtain CallCenter Report

Parameters

Parameter Name Description Allowed Values Default Value Optional
from_date Start of report date range "YYYY-MM-DD" none no
to_date End of report date range "YYYY-MM-DD" none no
mode Which data to fetch "summary", "date", "hour", "month", "day_of_week", "caller_name", "in_charge", "raw_channels", "raw_processed", "raw_detailed_cdr", "date_hour", "prefecture" no

Examples using curl

Example 1:

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curl -u 'DOMAIN_NAME:API_TOKEN' \
  https://bcs.brastel.com/basix/api/get_callcenter_report \
  -X POST \
  -H 'Content-Type: application/json' \
  -d '{"from_date": "2019-01-01", "to_date": "2019-01-31", "mode": "summary", "output": "json"}'

Response:

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{
  "result_code": 0,
  "data": "SOME_JSON_DATA"
}

Example 2: getting data in CSV format.

For this, instead of POST use a GET request with parameters in the querystring. You must also include extra parameter output=csv:

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curl -u 'DOMAIN_NAME:API_TOKEN' 'https://bcs.brastel.com/basix/api/get_callcenter_report?from_date=2019-01-01&to_date=2019-01-31&mode=summary&output=csv'

Response:

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SOME_CSV_DATA