This method allow you to obtain CallCenter Report

Method parameters

Parameter Name	Description	Allowed Values	Default Value	Optional
from_date	Start of report date range	"YYYY-MM-DD"	none	no
to_date	End of report date range	"YYYY-MM-DD"	none	no
mode	Which data to fetch		"summary", "date", "hour", "month", "day_of_week", "caller_name", "in_charge", "raw_channels", "raw_processed", "raw_detailed_cdr", "date_hour"	no

Examples using curl

Example 1:

$ curl -u 'DOMAIN_NAME:API_TOKEN' https://bcs.brastel.com/basix/api/get_callcenter_report -X POST -H 'Content-Type: application/json' -d '{"from_date": "2019-01-01", "to_date": "2019-01-31", "mode": "summary", "output": "json"}'

{"result_code":0, "data": {JSON_DATA}}

Example 2: getting data in CSV format.

For this, instead of POST use a GET request with parameters in the querystring. You must also include extra parameter output=csv:

$ curl -u 'DOMAIN_NAME:API_TOKEN' 'https://bcs.brastel.com/basix/api/get_callcenter_report?from_date=2019-01-01&to_date=2019-01-31&mode=summary&output=csv'

SOME_CSV_DATA